eEDUCATION PORTAL

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Frequently asked questions

These are the most frequently asked questions about our eEducation portal. If you have a specific question that is not be answered here, please use the Contact Us form to get in touch with us.

questions

  1. Can I re-watch seminars, and if so, can I do this on more than one device?
  2. Will the Seminars I enroll for have a complete by date?
  3. Can I download and print my certificates?
  4. Is your website fully secure?
  5. How long should I expect to wait for a reply to my Contact Us message?
  6. Can I cancel an order if the seminar is un-viewed?

answers

1. CAN I RE-WATCH SEMINARS, AND IF SO, CAN I DO THIS ON MORE THAN ONE DEVICE?

Yes, once enrolled you can re-watch a Seminar as many times as you choose, via any number of computers and iDevices.

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2. WILL THE SEMINARS I ENROLL FOR HAVE A COMPLETE BY DATE?

No, P&G Salon Professional does not set a 'complete by' date for its Seminars. However, if a seminar has been allocated to you it may have a 'complete by' date.

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3. CAN I DOWNLOAD AND PRINT MY CERTIFICATES?

Yes, once attained, a certificate can be easily downloaded and then printed.

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4. IS YOUR WEBSITE FULLY SECURE?

P&G Salon Professional makes every effort to ensure the transaction process is safe and your personal information remains secure.

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5. HOW LONG SHOULD I EXPECT TO WAIT FOR A REPLY TO MY CONTACT US MESSAGE?

We endeavour to reply promptly to all questions and queries. Even during busier periods we should get back to you within 3 working days.

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6. CAN I CANCEL AN ORDER IF THE SEMINAR IS UN-VIEWED?

No, once purchased a seminar is the property of the customer and P&G Salon Professional will not buy it back. For queries, please use the Contact Us form on this website.

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Got a question? Need technical support? Tell us about it and we'll get back to you as soon as we can.

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DISCLAIMER

  • 1. All rights, including but not limited to intellectual property rights and copyrights, in any and all of the seminars / trainings / materials available through this site are owned or controlled by P&G unless expressly stated otherwise.
  • 2. The seminars / trainings / materials available on this site are for non-commercial use by employees and/or our customers (including the customers’ employees) by invitation only. Except where expressly stated, no person shall, without the prior written approval of P&G, copy, transmit, share with a third person, adapt, or change for any purpose whatsoever any of the contents of the seminars / trainings / materials available through this site.
  • 3. The contents of the seminars / training / materials available on this site are for informational purposes only and are intended, but not guaranteed to be correct, complete, or up to date. P&G accepts and undertakes no liability for the interpretation and / or use of the information contained in any of the seminars / trainings / materials contained on this site, nor does it offer any warranty with respect to the contents herein, of any kind, whether express or implied.
  • 4. Nothing contained in this site shall be construed to place P&G and any of its customers (including the customers’ employees) in a relationship as partners, joint venturers, employer and employee, or principal and agent.